In November 2023, Delaware Life Insurance Company experienced a security incident involving unauthorized access to consumer information. The company conducted an investigation and notified affected individuals about the breach.

How many accounts were compromised?

The data breach impacted over 32,000 individuals.

What data was leaked?

The data exposed in the breach included consumers' Social Security numbers, names, addresses, and dates of birth.

How was Delaware Life hacked?

While the exact methods used by the hackers in the Delaware Life Insurance Company breach remain unclear, the ransomware attack led to unauthorized access to consumers' sensitive information, including Social Security numbers, names, addresses, and dates of birth. The company conducted an investigation with the help of third-party cybersecurity specialists and notified law enforcement about the attack.

Delaware Life's solution

In response to the hack, Delaware Life Insurance Company took several measures to secure its platform and prevent future incidents. This included notifying law enforcement, isolating and securing the affected systems, and conducting an investigation with the help of cybersecurity specialists. The company also started the process of notifying individuals whose personal information was included in the breach. To further enhance security and prevent similar occurrences in the future, Delaware Life implemented additional security measures for their network, systems, and data.

How do I know if I was affected?

Delaware Life Insurance Company has notified individuals believed to be affected by the breach. If you're a customer of Delaware Life and haven't received a notification, you may visit HaveIBeenPwned to check your credentials.

What should affected users do?

In general, affected users should:

• Change Your Passwords: Immediately update your passwords for any accounts that may have been compromised. Make sure the new passwords are strong and unique, not previously used on any other platform.

• Reset Passwords for Other Accounts: If you've used the same or similar passwords for other online accounts, reset those as well. This is crucial as attackers often try using stolen passwords on multiple sites.

• Enable Two-Factor Authentication (2FA): Activate 2FA on any affected accounts. Consider enabling this additional security feature on all other important online accounts to significantly reduce the risk of unauthorized access.

• Monitor Your Accounts: Keep an eye on your accounts for any suspicious activity and report it immediately to the respective platform or financial institution.

For more specific help and instructions related to Delaware Life's data breach, please contact Delaware Life's support directly.

Where can I go to learn more?

If you want to find more information on the Delaware Life data breach, check out the following news articles:

• Recent Ransomware Against Delaware Life Insurance Company Results in Data Breach Affecting Consumers' SSNs

• Group 1001 Update on Ransomware Attack

• Data Security Breach Database - Delaware Department of Justice - State of Delaware